Information Technology

Job Title: IT – MANAGER Job Category: Middle Management
Department/Group: IT Reporting To: Head of IT
Location: Bangalore Travel Required: Depends
Experience 8+ years Position Type: Full time
Job Description
Role and Responsibilities

An Obopay Software Engineer will make significant contributions to the mobile payments industry by bringing engineering excellence in innovating new features and functions in the consumer and internal operations application.  You will analyze product requirements, design implementations and participate in integration testing. You will be part of a very innovative, dedicated and high-performance team and need to match their level of excellence and thoroughness in delivering world-class applications.  

  • Manages the IT Support help desk operations including onsite/phone/email support
  • Directs technical personnel involved in the support of end user hardware and software.
  • Provides technical assistance and maintenance support to departmental end users.
  • Ensures that quality end user support is provided in a timely and cost effective manner.
  • Performs problem solving assistance on various software applications and hardware systems in conjunction with department users/software administrators.
  • Performs routine hardware and software maintenance, and assists in proper upkeep and utilization of systems.
  • Manages license management and key vendor relationships for desktop environment.
  • Supports Information Security Policy/Program, with particular emphasis on the protection and confidentiality of sensitive company data
  • Maintains knowledge of current technological developments/trends in area of expertise.
  • Provides induction to individual and/or group on computer hardware and software, IT policies and procedures.
  • Recommends and drafts or participates in the drafting of information technology and user support policies and procedures for the department.
  • Maintains ability to record and document settings, changes, processes and procedures in line with the ITIL standards.
  • Interviews, selects and trains staff. Evaluates performance and makes recommendations for advancement and merit increases. Motivates and counsels assigned staff to increase professionalism and encourage career development.
  • Management of vendors, service SLA tracking and billing for end user services as well as corporate services
  • 24X7 on call in case of a major issue impacting multiple users or corporate infrastructure.

Qualifications and Education Requirements

Work experience and educational background that a candidate should have when applying for position:

  • BE/BTECH/ME/MTECH/MCA degree in Computer Science, Management Information Systems, or related field. Eight+ years of progressive experience in deployment IT infrastructure and building up a support organization.
  • Strong analytical and problem solving skills.  Excellent communication (oral, written, presentation), interpersonal and consultative skills.
  • Hands on exposure to infrastructure buildup for corporate user support (Windows Active Directory, MS Exchange, Intranet, EPBX, Video conferencing, network infrastructure , Antivirus, patch management)
  • Exposure to ISO 2000, ISO27001

Preferred Skills

Additional skills or experience that would be considered favorable for a candidate who is applying for this position.

  • ITIL
  • MCSE,
  • MS Exchange
  • CCNA

Working conditions

  • General Shift.
  • Must be flexible to extend working hours when needed and to accommodate coordination with multi-location team
  • 24X7 on call in case of a major issue impacting multiple users or corporate infrastructure

Sound like the job for you?

Got what it takes to work with us? Great! Send us your
resumé or portfolio to become part of our talent pool.

Job Title: System Administrator Job Category: Junior Management
Department/Group: IT Reporting To: Head of IT
Location: Bangalore Travel Required: Depends
Experience: 0-5 years Position Type: Full time
Job Description
Role and Responsibilities

  • Familiar and comfortable with the following: Apache, Oracle DB, SNMP and network analysis tools.
  • Handles day to day activities like monitoring systems, checking backup statuses, make sure applications are working, installation of new servers/redeployment of new servers and hardening and also upgradation of the systems.
  • Good Documentation skills — Writing How-tos / Process / Procedures documents.
  • Manage and Administer Nagios/Zabbix Monitoring system.
  • Hands-on experience on customizing Nagios / Zabbix with hands-on experiencing developing scripts to monitor services.
  • Hardening of the server.
  • Lun configuration from SAN using both iscsi/fc.
  • Understanding of basic network configuration, DNS/BIND/NTP.

Qualifications and Education Requirements

Work experience and educational background that a candidate should have when applying for position

  • B.tech & certifications in linux will be an added advantage.
  • Years of Exp: 0-5 years, preferred working experience in managing Linux Systems Administration role in a large environment required and internals with a good understanding of networking and related protocols.
    – Ability to program in at least one scripting language in addition to Bash (Python/Perl/PHP/Ruby).
    – Experience troubleshooting large scale production problems in a team environment.
    – Experience in supporting a multiple SAN storage environment. )

Preferred Skills

Additional skills or experience that would be considered favorable for a candidate who is applying for this position.

  • The role may also be responsible for supporting associated non-production lab and QA environments as necessary.
  • You will also be expected to help optimize and fine tune the environment and systems for best “uptime” and performance. 
  • You will actively interface with management, software developers, network engineers, systems, storage and provide second-tier on-call support. 
  • You should be able to Identify, troubleshoot and resolve issues quickly and effectively, sometimes under pressure. 
  • The role also involves participating in the 24×7 support as necessary. 
  • Excellent communication skills and teamwork is a must!

Working conditions

  • General Shift.
  • Must be flexible to extend working hours when needed and to accommodate coordination with multi-location team

Sound like the job for you?

Got what it takes to work with us? Great! Send us your
resumé or portfolio to become part of our talent pool.

Job Title: Network Administrator Job Category: Junior Management
Department/Group: IT Reporting To: Head of IT
Location: Bangalore Travel Required: Rarely
Experience: 2 – 5 years Position Type: Full time
Job Description
Role and Responsibilities:

  • Maintain or stabilize a secure network for data communication, which needs to be quite efficient and reliable.
  • Should be able to configure all the active networks.
  • Should also be able to deploy the equipment.
  • Be regular with maintaining and monitoring it in order to ensure uniform operation of the networks.
  • Must be responsible for organizing, designing the organization’s computer system.
  • Should also be good with installing and supporting the network systems.
  • Hands-on experience in networking, routing, and switching.
  • Should have hands on experience on working in the production setups.
  • Should have hands on experience on configurations of LTMs such as F5, radware, etc
  • Should be well versed with monitoring of the server infrastructure.
  • Should have experience with firewalls and VPN implementation.
  • Should be very good with the customer service and should have great troubleshooting skills in order to resolve the problems.
  • Should be good enough to organize his/her work and prioritize accordingly and should be multitasking.
  • Certification in Cisco or any UTM is an add-on.
  • Need to look for necessary updates or upgrades and must implement it whenever deemed necessary.

Qualifications and Education Requirements

Work experience and educational background that a candidate should have when applying for position

  • Degree Level: Bachelor’s degree
  • Degree Field: Computer science, information technology, engineering, or a computer-related field
  • Experience :    2-5 years’ experience required

Preferred Skills

Additional skills or experience that would be considered favorable for a candidate who is applying for this position.

  • Analytical, customer-service, organization, leadership, and problem-solving skills; attention to detail and ability to work in teams; familiarity with field-specific software, such as administration, network monitoring, network security and configuration management software; ability to use related tools, such as network analyzers and network switches

Working conditions

  • General Shift.
  • Must be flexible to extend working hours when needed and to accommodate coordination with multi-location team

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Got what it takes to work with us? Great! Send us your
resumé or portfolio to become part of our talent pool.

Years of Exp: 4-6 years of experience as weblogic administrator.
Location: Bangalore
Roles and Responsibilities:
• Good understanding of Weblogic Architecture.
• Troubleshooting, Load Balancing, Clustering, Deploying Applications, Performance Tuning and Maintenance.
• Create, configure and tune weblogic domains/applications for performance
• Knowledge and worked with in JMS, J2EE, JDBC, Security and connection pool and various components in Weblogic server.
• WebLogic’s HttpProxyServlet and HttpClusterServlet configurations.
• Working with configuring the WebLogic Diagnostics Framework (WLDF). Configure Diagnostic modules, Collected Metrics, Configured Watches, Notifications and Instrumentation. Working with WLDF console extension..
• Configuring digital certificates, using java key tool for secured applications
• JRocket, JDK troubleshooting and tuning.
• Weblogic Performance Tuning
• Analyzing the Log Files, Thread Dumps, JVM Dumps, Exception Stack Traces, Core Dump
• Must have worked on Linux operating systems in production and development environments.
• Python, WLST, Shell Scripting and Perl programming ability.
• An understanding of network and security issues for the provision of Weblogic Support on Linux OS, along with troubleshooting capabilities.
• Understanding of DNS, NIS, NFS/Automounter, SMTP.
• Deployment and troubleshooting of JAR, WAR, and EAR files in domain and clustered environments
• Monitoring and analyzing resources, Standard logs, application logs and domain logs
• A team-player with a passion for learning, and sharing information and experience.
• Able to proactively identify and implement process and technical improvements.
• Aware of (and sensitive to) the Business needs.
• Able to self-prioritize and self-manage when necessary.
• Able to understand and adhere to guidelines for Best Practices & Standards, whilst constantly seeking to improve them.
• Able to work under pressure, often to tight deadlines.

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Years of Exp: Having Experience 3/4 years and ideally for Bangalore location.
Location: Bangalore
General Responsibilities
• Install and configure multiple instances of 11g/12c databases for development, testing, pre-prod and production on multiple machines.
• Perform backups and restores for each system along with performing regular test of business continuity plans for all production databases.
• Read database administration logs, monitoring systems and scheduled job outputs to make appropriate adjustments per established standards and metrics.
• Research new patches, upgrades and configuration changes for supported databases.
• Create procedures, plans and documentation needed by other database administrators and management to support applications.
• Research new security patches and releases for databases, application servers, as well as any Oracle utilities and tools utilized.
• Evaluate user requests for security access and grant appropriate access.
• Work with the end-user to develop/test/pre-prod/producion and implement new roles for security access.
• Monitor all systems for security/access violations.
• Troubleshooting performance issues.
• Opening cases with technical support to resolve issues.
• Knowledge of Oracle 12c RAC, Data guard, Advance replication and SQL/PL SQL for database deployment.
• Very good Knowledge of operating i.e. Win/RHEL/Unix

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Years of Exp: Having Experience 3-5 Year and ideally for Bangalore location.
Location: Bangalore
Roles and Responsibilities

MUST HAVE

  • Must have PostgreSQL Administration experience.
  • Perform backups and restores for each system along with performing regular test of business continuity plans for all the production databases.
  • Ability to proactively identify, troubleshoot and resolve live database systems issues.
  • Applying new patches, upgrades and configuration changes for supported databases.
  • Developing and implementing best practices for disaster recovery principles and practices, including Planning, testing, backup/restore.
  • Assists in Defining and implementing maintenance plan for the database systems.
  • Read database administration logs, monitoring systems and scheduled job outputs to make appropriate adjustments as per established standards and metrics.
  • Create procedures, plans and documentation needed by other database administrators and management to support applications.
  • Evaluate user requests for security access and grant appropriate access.
  • Work with the end-user to develop/test/pre-prod/production and implement new roles for security access.
  • Monitor all systems for security/access violations.
  • Resource allocation and monitoring
  • Implemented Clustering, replication (master-master, master-slave, multi-slaves etc.) and load balancing.
  • Implemented Data security and recovery.
  • Implemented Data and database health practices.
  • Performed Patch management and System capacity planning.

GOOD TO HAVE

  • Very good Knowledge of Unix/Linux and shell script.
  • Experience in SQL Query tuning.
  • Well versed with day to day schema changes and database maintenance.
  • Good SQL script skill including SPs, PSQL scripting and performance tuning skills.
  • Help developers to optimize queries, stored procedure and database design.
  • Solid understanding of query execution plans.
  • Troubleshooting performance issues.
  • Experience with migration of database’s from Oracle, other db platforms to PostgreSQL.

OTHER SKILLS

  • Excellent communication and people skills
  • A polite, tactful and friendly attitude
  • A good understanding of the needs of customers
  • Ability to listen and active problem solving skills
  • Strong motivational skills
  • Good planning and organizational skills
  • The ability to multitask
  • Good problem-solving skills

Working conditions
I.e. Night Shift, Occasional Weekend and/or evening, extension of time.

  • General Shift.
  • Must be flexible to extend working hours when needed and to accommodate coordination with multi-location team

Sound like the job for you?

Got what it takes to work with us? Great! Send us your
resumé or portfolio to become part of our talent pool.